A court order attributed to the US Federal Bureau of Investigation seeks records from domain-services company Tucows concerning the customer behind Archive.today, according to a report by German technology publication Heise. The order could represent a new attempt to identify the operator of the long-running web-archiving service, but important details remain unresolved.

Heise said the document directs the Canadian provider to turn over a broad set of customer information. The requested material reportedly includes address and connection records as well as payment information, with possible penalties if Tucows does not comply. Neither the reason for the FBI’s interest nor a specific suspected offence is stated in the order as described by the publication.

The source also cautioned that it could not verify whether the order was genuine or determine how Archive.today’s operators obtained it. That limitation is central: the document was linked after the service’s official account on X posted the single word “Canary” and a URL near the end of October. The term appeared to invoke the idea of a warning signal, but the post did not publicly explain the surrounding investigation.

Archive.today is also accessible through domains including archive.is and archive.ph. It has operated for more than a decade, allowing users to preserve and later retrieve snapshots of web pages. Its approach differs from some other archiving services because it does not provide publishers with a conventional opt-out mechanism. The resulting copies can also be used to read material that originally appeared behind a paywall, a practice that has made the service controversial within the media industry.

The identity and location of the operator or operators have remained unclear. Heise noted that earlier private investigations reached conflicting conclusions. Research published in 2023 pointed toward Russia and alleged the use of changing internet addresses to get around anti-scraping systems. A separate investigation in 2024 instead identified a New York software developer and treated the Eastern European trail as misleading. The supplied evidence does not establish either theory, so neither can be treated as a confirmed identification.

Past disruptions did not shut the archive down. One top-level-domain operator previously prevented it from continuing to use a particular archive domain, but the service remained available through others. Its operators have said the project is supported by donations and their own funds, another assertion that has not revealed who controls it.

The reported demand to Tucows matters because registrar-held records could contain information unavailable from the public-facing site. Even so, the existence of a demand would not prove that the submitted customer details are current, accurate or directly tied to the people operating the archive. Until the document is authenticated or authorities disclose a case, the FBI’s purpose and the service owner’s identity remain open questions.